Policies / Shipping
1. We ship internationally. Items are shipped within 2-3 business days of payment (or as stated in a listing).
2. Please allow up to 4 weeks for standard shipping to USA and Europe. Some sashes are sent via EMS (if so it is always stated in product description) - please allow up to 2 weeks in this case.
If you have an exact date you need to get your item by, please contact me before the purchase - I will confirm the delivery dates. On your request express shipping can be arranged. For this occasion express courier's price list applies.
3. You will be notified by an e-mail shortly after the dispatch of your order.
4. Possible duties and custom fees are the responsibility of the customer. Please contact your post office or customs organization for detailed information.
Refunds and Exchange.
As every bridal accessory is very personal item for it's owner and each item is handmade in very limited edition, all purchases are final. The bride is always the first person ever to use the item, even shop photos are made with samples.
I cannot provide any refunds or exchange, for this reason I strongly recommend to familiarize yourself with desired item and feel free to ask any additional information before actual purchasing.
If there is any problem with item, please contact me, I do all my best to solve it.
All items have small parts and are not suitable for children.
Every item is handmade and unique, that is why there are no two absolutely identical items, minor difference due to hand made work is possible.
Please note, that color may slightly vary, depending on computer monitor.
Please be aware that things such as hairsprays, perfume or water, may damage the beads or item itself. NO MACHINE WASH.